This Privacy Policy explains how Naser Legal LLC ("we," "our," or "us") collects, uses, discloses, and safeguards information when you visit this website, submit forms, or contact us.
Information We Collect
- Contact details you submit, such as name, email address, phone number, and message content.
- Case-related details you choose to provide through intake or consultation forms.
- Technical data such as browser type, device information, pages visited, and referral source.
How We Use Information
- Respond to inquiries and schedule consultations.
- Evaluate potential legal matters and provide requested services.
- Improve website performance, security, and user experience.
- Comply with legal and ethical obligations.
How We Share Information
We do not sell your personal information. We may share information with service providers who support our operations (for example, form processing, scheduling, or communication tools), and when required by law, court order, or professional responsibility rules.
Consultation Requests
The consultation form asks for your name, email address, phone number, preferred contact method, type of matter, and how you heard about us. We ask about citizenship on this form only for immigration inquiries. A brief case summary and, where available, document uploads are optional.
We use these details to review your request, contact you, and coordinate a consultation. We use ClickUp to organize submissions and any documents you attach. When uploads are available, files are checked for malware before delivery. We use Cloudflare Turnstile and technical information such as IP addresses to help prevent automated abuse.
If you choose a paid appointment, Calendly receives the information needed to prefill the booking, which may include your contact information, citizenship, and case summary. Calendly and its payment provider handle checkout. We receive booking and payment status, and our consultation form does not ask for your card details.
Case Questionnaires and Documents
Documents submitted through a case questionnaire are checked for malware, temporarily stored in encrypted form on our hosting service, and delivered to the existing ClickUp case. Temporary upload copies are removed after successful delivery. Case information is maintained in a private ClickUp Information Bank and an encrypted case record on our hosting service.
Our document-review workflow uses ClickUp Brain, an AI-assisted tool, by default to read uploaded documents and suggest draft answers. Our staff reviews these suggestions before sending prepared information to you for confirmation. AI suggestions do not sign or file an application. Contact our team with questions about how your case information is handled.
Attorney-Client Relationship
Sending a request or booking a consultation does not by itself establish ongoing representation. We handle information from prospective clients in keeping with applicable professional obligations. Please leave out identification numbers and other sensitive material unless our team asks for it. If a deadline is approaching, call our office.
Data Retention
We retain information for as long as reasonably necessary for business, legal, and compliance purposes, including conflict checks, recordkeeping, and legal obligations.
Your Choices
You may request to access, correct, or delete personal information we hold about you, subject to applicable law and professional obligations. To submit a request, contact us using the details below.
Security
We use administrative, technical, and physical safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.
Third-Party Services and Links
Our website uses session cookies to keep consultation requests and booking steps connected. Some pages also use Google Ads tags to measure website activity, such as clicks to call. These tags may use cookies or similar technologies. You can manage cookies through your browser. Third-party services explain their own data practices in their privacy notices.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Naser Legal LLC
155 N Wacker Dr #4250, Chicago, IL 60606
Email: info@naserlegal.com
Phone: (312) 248-2501